Find out what it costs
before you talk to anyone.
Five questions. At the end you get the service line, the tier, and a monthly estimate with the arithmetic shown — not a range, and not a form wall.
Where is the work piling up right now?
The first pod should absorb the function that is costing your team the most hours — not the one that is easiest to hand off.
Most clients start with one function and add a second pod in month two, once the first is running without daily supervision.
What that number does and does not include.
Most of this industry quotes a range and fills in the gaps on a call. Here is the whole basis, in advance.
Included in the rate
- The agent’s working hours at the tier shown.
- Recruiting, vetting, and the core training programme.
- Process build and SOP writing during onboarding — yours to keep.
- QA, supervision, and replacement if a seat is not working.
- Operating under ISO 9001 and ISO 27001 controls.
- The free trial before you sign anything.
Not included, and we will say so
- Your own software licences and seat costs.
- Paid media, data credits, or sending infrastructure you already own.
- Statutory holidays outside the coverage you scope.
- A guaranteed outcome. We commit to the process and the reporting, not a number we have not earned yet.
Questions people have at this exact point.
Why show me a price at all? Nobody else does.
Because the alternative wastes both our time. Our rates are published — $8/hr Pro and $11/hr Expert — so there is no reason to make you sit through a discovery call to learn whether we are in your range. If the number on this page does not work for you, you have lost two minutes instead of forty.
How accurate is the estimate?
It is hours multiplied by the published rate for the tier your answers point at, which is why we show the arithmetic rather than a range. What it cannot know is your actual volume, holiday cover, or whether a mixed-tier pod is cheaper for you — those move the final figure, and that is what the consult is for.
Do I have to give you my email to see the result?
No. The result appears as soon as you answer the fifth question, and the copy button gives you a link that restores it later. The email field exists only if you want the breakdown and comparable engagements sent to you.
I picked “all of it” — is a blended pod actually a good idea?
Often yes, and it is usually cheaper than it looks: one Expert lead with Pro seats underneath buys senior judgment without paying the senior rate across the whole pod. It is the most common shape we place. We will tell you on the call if we think you should narrow it instead.
What if the shape you recommend is wrong?
Then say so and we will re-scope it. Five questions cannot capture a business. This page is a starting position honest enough to argue with, which is more than a “request a quote” form gives you.
You have the number. The next step is free too.
Bring the shape this page gave you and we will tell you where it is wrong — then show you the people who would actually do the work.